Hi Linda,
We have noticed your review that your have not received your bag yet. We apologies for the delay, our courier companies have been busy during the Black Friday period which has resulted in delays with our deliveries. I have checked your order and can confirm that you should receive your bag this week.
The review request email is automated and sent to client after 5 days from us fulfilling it, that is why you received the email before the bag has actually been delivered.
Thank you for your patience.
Feel free to let us know if you have not received it by the end of the week.
Kind Regards,
MAZH Team